Support

We're here to help you keep the fleet moving.

Contact support

Email us with your company name and a description of the issue. Screenshots help.

Response time: within 48 business hours.

Creating your company, inviting dispatchers and drivers, and setting roles and permissions.

Forwarding rate confirmations, uploading PDFs, and reviewing what the AI extracted.

Assigning loads, the driver portal, status updates, and BOL/POD documents.

Generating and sending invoices, AR aging, and subscription questions.

I can't sign in.

Use Forgot password on the sign-in page. If the email never arrives, check spam, then contact us from the address on your account.

A driver can't see their loads.

Confirm the driver has been invited with the correct email or phone and that the load has been dispatched to them.

The AI got an order detail wrong.

Correct it on the review screen before creating the order. Send us the source document and we'll look into it.

How do I export my data?

Any table can be exported to CSV from within the app.